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WORKSHOP OVERVIEW

Successful companies know that creating an excellent customer service culture within the organization is vital for sustainability and growth. “WOW-ing” the customer must be viewed as a way of life within an organization so that excellent customer service is ingrained in the mission. From hiring and developing the best team to rewarding excellent service, customer service culture begins with leadership. This workshop will create a positive work environment, decrease turnover and deliver the results of true customer service excellence.

AVAILABLE DATES:

May 8, 2019, 8:30 a.m. – 12:00 p.m., Chamber of Commerce of West Alabama