We are looking for a positive and professional Customer Service Representative to join our team.
Those task will include:
-a positive in person and over the phone experience with each and every customer
-able to problem solve each customers needs and questions in a professional manner
-be able to add and disconnect customer services
-troubleshoot basic service calls as well as schedule on-site service calls as needed
-receive and process customer payments, balance cash drawer, and post customer adjustments, as well as be trustworthy with money
-show patience with each and every customer, maintain the ability to explain all phases of billing, products and and services offered at the current time
-maintain a neat work area, conduct self in respectable, responsible, and courteous manner
-any other duties as needed
-must be able to multitask and prioritize
-demonstrate intermediate to advance PC skills
-REGULAR ATTANDACE IS REQUIRED