Our Way
1. All Wilson Representatives are responsible for taking care of people – first. People come before processes. We have the highest professional standards during all communications with our guests.
2. Our mission is clear and elegant and serves as the focal point for all we do – providing for comprehensive excellence in all facets of professional property management. As a service organization, we take care of people.
3. Our Core Values define “what we stand for” and “what we won’t stand for.” They include Kindness, Excellent Attitude, Focus, Clean-Clean, and Efficiency.


Essential Tasks:
1. Be responsible for team member call outs/no shows, and cover shifts as needed.
2. Be available for phone calls and other means of communication at all times.
3. Be proficient in and available to work all three shifts.
4. Help in the training process of new hires.
5. Supervise all Guest Services activities. Offer continual coaching and training to Guest Services team members and be able to lend support during busy times.
6. Greet guests with an excellent attitude upon their entering and exiting the hotel.
7. Answer telephone calls pleasantly and with the correct phrasing. When possible, answer each call within three rings.
8. Be proficient checking in and checking out guests by following all established policies and procedures.
9. Review arriving reservations for the day, at the start of the shift, checking for third party reservations, special requests, VIP names, etc., making corrections as needed.
10. Audit all in house guest folios for receipt balances. Take the necessary steps to collect payment from guests for the balance on their account.
11. Be proficient at using the Quore database for communication among all departments. 12. Encourage continual usage of the platform and coach team members on using the system on a daily basis.
12. Audit all cash counts in the Log Book within Quore. Make note of any inconsistencies. Follow up when need be.
13. Handle guest complaints efficiently and courteously, taking immediate action to correct the problem. If the problem cannot be corrected with the resources at hand, notify the Guest Services Manager for additional support. Always be sure to log the complaint into Quore, closing out the complaint immediately.
14. Be knowledgeable of, and prepared for, scheduled groups and meetings. Take the time to read over their information and assure that everything is in place for their arrival.
15. E-mail a daily report to the Guest Services Manager recapping the shift including any issues, compliments, needs, etc.
16. Set up and prepare any game day activities subject to the hotel.
17. Keep inventory of service recovery items, office supplies, As If By Magic and treat shop amenities informing the Guest Services Manager when items are low in stock.
18. Work in housekeeping one day a month to maintain the ability to aid in guest’s housekeeping needs during the later shifts.


Reports to: Guest Services Manager


Safety Statement:
As an employee, it is your responsibility to be aware of and report any and all safety hazards or violations you may see or witness in the course of performing your required duties



Job Specifications:
Employees must meet these minimum requirements:



Educational Skills: Type of Education: H.S. Diploma

Level of Education: 12

Job Experience: Apprenticeship Program: None

Level of Experience: Some customer service

Communication Skills: Speak English

Read English

Write English

Business Mechanical Skills: Calculator

Computer Literate

Copier

Licenses/Certifications: None

Physical Activities and Requirements:

Normal Work Position: Standing and walking 100% of the time

Bending Lifting

Minimum Weight Employees must be able to lift: 50 lbs

Working Conditions: Work alone and with others

Responsibilities: Care of Equipment: Occasionally

Safety of Others: Occasionally

Guest Contact: Frequent

Confidential Data: Frequent

Decision Making: Occasionally

Acts in Supervisory Capacity: Always

Sensory Requirements: Sight: Partial

Hearing: Full

Qualifications
Qualifications for Guest Service Supervisor
Education & Experience:
High school diploma or equivalent (Associate or Bachelor's degree in Hospitality Management is a plus)
2–4 years of experience in front desk or guest services roles
1+ years of supervisory or team leadership experience in a hospitality setting


Skills & Competencies
Strong communication and interpersonal skills:
Proficiency with hotel property management systems (PMS) such as Opera, OnQ, or Cloudbeds
Ability to handle guest complaints and resolve issues diplomatically
Organizational and multitasking skills, especially during high occupancy
Basic financial and reporting skills (e.g., shift audits, cash handling)


Leadership & Teamwork:
Proven ability to train, coach, and motivate team members
Experience in delegating tasks and managing shift operations
Ability to foster a positive and professional work environment
Availability & Flexibility
Willingness to work evenings, weekends, and holidays
Ability to stand for extended periods and perform light physical tasks

Core Responsibilities
Station Prep: Set up and stock assigned kitchen stations with all necessary supplies, ingredients, and equipment before service begins.
Recipe Execution: Prepare and cook menu items (appetizers, entrees, and desserts) according to the head chef's recipes, portion controls, and presentation standards.
Speed & Timing: Coordinate with the rest of the kitchen staff to ensure that all dishes for a table are completed simultaneously and served in a timely manner.
Quality Control: Monitor food freshness, check meat temperatures, and ensure every dish looks and tastes perfect before it leaves the pass.
Sanitation & Safety: Adhere to all health, nutrition, and sanitation regulations, including safe food-handling practices.
Station Breakdown: Complete end-of-shift cleaning, store leftovers at proper dates and temperatures, and prepare for the next service.
Key Skills & Qualifications
Experience: 1 - 3 years of proven experience in a fast-paced professional kitchen, hotel, or restaurant.
Culinary Knowledge: Solid understanding of various cooking methods (e.g., grilling, sautéing, frying), classic recipes, and proficient knife-handling skills.
Work Under Pressure: Ability to remain calm, multitask, and communicate effectively during busy rushes.
Physical Stamina: Capacity to stand, bend, and move for long shifts of 8 to 10 hours.
Lifting Requirement: Ability to regularly lift and carry up to 50 lbs.
Certifications: High school diploma or GED equivalent. (Culinary degree and ServSafe Food Handlers certification are preferred).
Starting pay $15.00 per hour, weekly pay, off on Sunday. Closed all major holidays.

Must have a valid ID, reliable transportation, and flexible scheduling availability.
Service, clean, or supply restrooms.
Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
Gather and empty trash.
Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.

Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate.

Role Summary

The Maintenance Level 2 performs daily maintenance required to turn units, daily work orders and monthly preventative maintenance at the request of Property Manager.

Qualifications

Minimum 3 years’ experience as a maintenance engineer.
Own maintenance tools
Legally able to work within State and Federal guidelines
Physical Requirements / Working Conditions
Responsibilities

Basic knowledge in all apartment maintenance: plumbing, electrical, carpet cleaning/repair, drywall repair, carpentry, glass repair, appliances, HVAC, grounds maintenance, and concrete/tile.
Perform work orders in a timely manner to promote customer satisfaction.
Perform monthly preventative maintenance to all units.
Work with the property manager to ensure vendors are performing services timely.
Verify room readiness-availability to rent out.
Schedule/perform necessary maintenance on the outside of the property and in the units.
Keep maintenance shop and other areas OSHA compliant.
Have appropriate tools and equipment for daily tasks.
Have knowledge of the lock out, tag out system.
Other duties as assigned

Continuous standing and walking throughout the duration of each shift.
Bending, lifting, and carrying up to 100 pounds.
Constant face-to-face interactions with customers.
Ability to multi-task and remain positive in busy working conditions.
Schedule flexibility including nights and weekends
Comply with the brand and Company uniform and hygiene policies.
Fun, dynamic environment.
Sitting, standing, kneeling, walking, bending, climbing. Ability to work in cramped, dirty/dusty and cold or hot conditions.

Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate.

Role Summary

The Courtesy Patrol Officer is responsible to observe and report all incidents that occur on their property or properties they are assigned. CPO's are also responsible for enforcing all property rules and regulations and up channel all concerns to either property management and/or Law Enforcement as necessary for the overall safety and security of all residents and property.



Responsibilities

Observe and report property activity, utilize incident report to document use of force, law enforcement activity, guest injury, and property damage
Maintain a daily activity report which documents patrol, guest communication, property violations, safety concerns, light survey, vacancy inspections, and additional information
Receive calls from management related to changes in operations, service, or general communication
Sweep, mop or vacuum floors on an ongoing basis
Read and follow all security procedures and protocols at all times
Attend all required continued training
Other duties as assigned

Qualifications

Able to obtain a valid security license in applicable jurisdictions
Able to obtain a security belt, handcuffs, flashlight, and pepper spray
High school diploma or equivalent
Two years’ experience in security strongly preferred
Legally able to work within State and Federal guidelines


Physical Requirements / Working Conditions

Continuous standing and walking throughout the duration of each shift.
Bending, lifting, and carrying up to 40 pounds
Constant face-to-face interactions with customers
Ability to multi-task and remain positive in busy working conditions
Schedule flexibility including nights and weekends
Comply with the brand and Company uniform and hygiene policies
Fun, dynamic environment
Sitting, standing, kneeling, walking

Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate.

Role Summary

The Maintenance Level 1 performs daily maintenance required to turn units, daily work orders and monthly preventative maintenance at the request of Property Manager.

Responsibilities

Working knowledge in all apartment maintenance” plumbing, electrical, carpet cleaning/repair, drywall repair, carpentry, glass repair, appliances, HVAC, grounds maintenance, and concrete/tile.
Perform work orders in a timely manner to promote customer satisfaction.
Perform monthly preventative maintenance to all units.
Supervise and train maintenance assistants, coaching efficient turnover times.
Work with the property manager to ensure vendors are performing services timely.
Verify room readiness-availability to rent out.
Schedule/perform necessary maintenance on the outside of the property and in the units.
Accept on-call responsibilities to assist with tenant emergencies.
Keep maintenance shop and other areas OSHA compliant.
Have appropriate tools and equipment for daily tasks.
Have knowledge of the lock out, tag out system.
Other duties as assigned
Qualifications
Professionally certified in one of the following: HVAC, pluming, electric.
Minimum 5 years’ experience as a maintenance engineer.
Minimum 2 years’ experience in a supervisory role.
Own maintenance tools
Legally able to work within State and Federal guidelines
Physical Requirements / Working Conditions

Continuous standing and walking throughout the duration of each shift.
Bending, lifting, and carrying up to 100 pounds.
Constant face-to-face interactions with customers.
Ability to multi-task and remain positive in busy working conditions.
Schedule flexibility including nights and weekends as well as on-call availability
Comply with the brand and Company uniform and hygiene policies.
Fun, dynamic environment.
Sitting, standing, kneeling, walking, bending, climbing. Ability to work in cramped, dirty/dusty and cold or hot conditions.

Description
This position assists in the operation and maintenance of water pumping stations, storage
facilities, and water treatment facilities under the direction of a certified operator.

Major Duties

• Assists in inspecting all water pumping and treatment systems for proper operations to
include water production wells and elevated storage tanks; monitors and maintains
required water pressure, storage levels, and treatment programs as required by ADEM.

• Assists certified operator in the collection of bacteriological water samples and special
monitoring samples as required.

• Assists certified operator in recording readings of charts, gauges, flow meters, level
indicators, and water well drawdown data; prepares related reports.

• Assists certified operator in repairing and maintaining mechanical and electrical
equipment pertaining to water pumping stations and storage tanks.

• Assists certified operator in making chemical rate adjustments based on system pressure
and water system demands.

• Assists certified operator in the delivery and maintenance of adequate supply of
chemicals at pumping stations used for disinfection and corrosion control.

• Assists certified operator in investigating water quality complaints and flushes as needed
to clear water of discoloration and by-products in the water system.

• Assists certified operator in the operation of variety of equipment.

• Performs related duties.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED BY THE POSITION
• Knowledge of water treatment and storage principles, operations, and equipment.

• Knowledge of computers and job-related software programs.

• Knowledge of the mechanical and electrical repair of pumps, motors, valve controls,
electrical control circuits, and other water systems.

• Knowledge of plumbing principals related to water treatment facilities and storage tanks.

• Knowledge of department and city policies and procedures and federal, state, and local
laws and regulations.

• Skill in the interpretation of plans, maps, and specifications.

• Skill in the operation and maintenance of mechanical and electronic equipment.

• Skill in planning, organization, and decision making.

• Skill in oral and written communication.

SUPERVISORY CONTROLS

The Water General Manager assigns work in terms of general instructions. The Operator spot-
checks completed work for compliance with procedures, accuracy, and the nature and propriety

of the results.
GUIDELINES
Guidelines include ADEM and EPA regulations, the Risk Management Plan, MSDS guidelines,
AWWA standards, ADEM regulations governing the hauling of hazardous materials, and city
policies and procedures. These guidelines are generally clear and specific but may require some
interpretation in application.
COMPLEXITY/SCOPE OF WORK
• The work consists of related water system operations and maintenance duties. Working
at elevations and in confined spaces contributes to the complexity of the position.

• The purpose of this position is to assist in the operations and maintenance of water
wells, treatment facilities, storage facilities and pumping stations as a trainee under the
direction of a certified operator.

CONTACTS
• Contacts are typically with co-workers, other city personnel, vendors, and the public.

• Contacts are typically to give or exchange information, resolve problems, and provide
services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT
• The work is typically performed while standing or walking. The employee frequently lifts
light and occasionally heavy objects, climbs elevated water storage tanks by ladder, uses
tools or equipment requiring a high degree of dexterity, distinguishes between shades of
color, and utilizes the sense of smell.

• The work is typically performed at water system facilities and outdoors, occasionally in
cold or inclement weather. The employee may be exposed to noise, machinery with
moving parts, contagious or infectious diseases, or irritating chemicals. Work requires
the use of protective devices such as masks, goggles, gloves, climbing safety equipment,
etc.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.
Minimum Qualifications

• Graduation from a standard senior high school or GED equivalent, as recognized by the
United States Department of Education (USDE) or Council on Higher Education
Accreditation (CHEA); and

• Six (6) months experience in the repair and maintenance of piping, motors, pumps, and
related equipment and controls used in water or wastewater treatment and collection
facilities or a related field.

NOTE: Graduation from an accredited* college or university with a degree in a relevant field
waives the six (6) months experience requirement.
• Accredited through an agency recognized by the U.S. Department of Education (USDE) or
the Council for Higher Education Accreditation (CHEA).

CONDITION OF EMPLOYMENT/PROMOTION/DEMOTION/TRANSFER:
Employees are required to complete/sign the Certification & Condition of
Employment/Promotion/Demotion/Transfer form(s). [See condition(s) for details.]

NECESSARY SPECIAL REQUIREMENTS

• A valid driver license and an acceptable driving record. (PBA09/10/01)

• Employees in this position are required to take the ADEM Water Grade IIl Operator test
(1st attempt) within nine (9) months of employment/promotion/demotion/transfer to
this position and further required to obtain/pass the ADEM Water Grade IlI Operator
certification within eighteen (18) months of employment/promotion/demotion/transfer
to this position. (See Condition for details.)

• In an emergency and/or standby situation, an employee in this position must be able to
report to his/her regular workstation in a maximum of 30 minutes from the time of
notification. (Sec. 2-30. (2) / PBA 1/9/95) This requirement must be met within six (6)
months of employment/promotion/ demotion/transfer. (See Condition for details.)

• An employee in this position must be available to be contacted via phone within 30 days
of employment/promotion/demotion/transfer, due to call out requirements.

• An applicant for this position is subject to various background investigations up to and
including a criminal, credit, past employment, and reference checks.

• Employees are required to submit to Drug and Alcohol testing in accordance with the
City of Dothan policy, which includes pre-employment and random tests for the duration
of employment in this position. (PBA 08/13/12).

• Must meet the Coker Water Authority employment physical standards, which include
drug/alcohol testing.
Application / Examination
Qualified applicants will be evaluated based on training and experience as documented on their
application. This evaluation will comprise 100% of their final grade.

Applicants with a disability who feel they need accommodation should contact the Personnel
Department in writing on or before the closing date of this advertisement by emailing
jobs@dothan.org.

An Equal Opportunity, Affirmative Action Employer

Coker Water Authority provides a diverse package of benefit programs:
• Vacation: 5 Vacation Days per calendar year
• Holidays: 9 Paid Holidays per calendar year
• Medical and Dental Insurance: Offered through Blue Cross/Blue Shield of Alabama.
Rates vary based on coverage selected
• Retirement Plan: Administered through the Retirement Systems of Alabama
• Life Insurance: Optional
• Direct Deposit: Employees may elect to have their payroll check deposited directly into
their bank account

Note: All benefits are subject to eligibility requirements. Individuals are responsible for
any related fees or charges that may apply.

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.



Position Type:

Full-time and Part-time
Our Benefits Include:

A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Back of House Team Member Responsibilities:

Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
Stock kitchen inventory as needed
Keep the kitchen neat, clean and orderly at all times
Keep up-to-date with new products rolled out by Chick-fil-A
Work safely around kitchen equipment and report any maintenance issues to Leadership
Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
Complete all opening or closing tasks as assigned
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:


Consistent and reliable
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 5-50 lbs on a regular basis
Have the ability to stand for long periods of time


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.



Position Type:

Full-time and Part-time
Our Benefits Include:

A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Front of House Team Member Responsibilities:

Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Honor and encourage others to follow the vision and values of the Restaurant
Multitask quickly, yet thoroughly
Be team-oriented, adaptable, dependable, with a strong work ethic
Work on their feet for several hours at a time
Communicate effectively with guests and Team Members
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:

Consistency and reliability
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry XX-XX lbs on a regular basis
Have the ability to stand for long periods of time


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Job Description
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.



Position Type:

Full-time and Part-time
Our Benefits Include:

A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Front of House Team Member Responsibilities:

Smile
Create and Maintain Eye Contact
Speak Enthusiastically
Make Emotional Connections with Guests
Honor and encourage others to follow the vision and values of the Restaurant
Multitask quickly, yet thoroughly
Be team-oriented, adaptable, dependable, with a strong work ethic
Work on their feet for several hours at a time
Communicate effectively with guests and Team Members
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:

Must be available until 11 PM
Consistency and reliability
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 5-50 lbs on a regular basis
Have the ability to stand for long periods of time


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.



Position Type:

Full-time and Part-time
Our Benefits Include:

A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay
Back of House Team Member Responsibilities:

Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
Stock kitchen inventory as needed
Keep the kitchen neat, clean and orderly at all times
Keep up-to-date with new products rolled out by Chick-fil-A
Work safely around kitchen equipment and report any maintenance issues to Leadership
Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
Complete all opening or closing tasks as assigned
Adhere to Chick-fil-A rules and dress code at all times
Other duties as assigned
Qualifications and Requirements:

Must have 11PM availability
Consistent and reliable
Cheerful and positive attitude
Loves serving and helping others
Customer service oriented
Strong interpersonal skills
Detail-oriented
Able to multi-task
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 5-50 lbs on a regular basis
Have the ability to stand for long periods of time


Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

RESPONSIBILITIES:

- Thoroughly sanitize & clean all assigned guest rooms.
- Change all linens.
- Dust/vacuum rooms thoroughly.
- Maintain assigned equipment (carts, vacuums, bottles, clipboards, radios, fans, room keys, etc.).
- Have a positive attitude.
- Willing to complete public area cleaning as assigned.

Must be able to work following shift: 9am-End of Assignment.

Referral & New Hire Program- $150 for referring a friend for 60 plus days; $150 if New Hire stays 60 days/ $150 if New Hire stays after 6 months/ $300 if New Hire stays 1 year.

The Front Desk Associate represents the hotel to the guest throughout all stages of the guest’s stay. Customer service is the key to this position in the hospitality business and the manner used is important to both the customer and the team members. The associate must be able to perform all clerical and mechanical operations of receiving reservation information, recording it, and processing the forms and information so that rooms will be properly reserved and accurate records kept for forecasting purposes. Determines a guest’s reservation status and identifies how long the guest will stay. Helps guests complete registrations cards and then assigns rooms accommodating special request whenever possible. Verifies the guest’s method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains key logs and key storage ensuring accuracy. Must be sales-minded to ensure the highest level of room revenue. Knows the location and types of available rooms as well as the activities and services of the property.

Available to work ALL shifts: 7am-3pm, 3pm-11pm, & 11pm-7am

DUTIES AND RESPONSIBILITIES:
1. Registers guests and assigns rooms. Accommodates special requests whenever possible.
2. Assists in pre-registration and blocking of rooms for reservations.
3. Thoroughly understands and adheres to proper credit card, check cashing, and cash handling policies and procedures.
4. Understands room’s status and room status tracking.
5. Knows and explains room locations, types of rooms available and room rates.
6. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
7. Coordinates room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early check-ins, special requests, and part-day rooms.
8. Possess a working knowledge of the reservation department, takes same day reservations and future reservations when necessary, and knows all cancellation procedures.
9. Creates room keys.
10. Knows how to use front office equipment.
11. Processes guest checkouts.
12. Posts and files all charges to guest, master, and city ledger accounts.
13. Answers all phone call and use proper telephone etiquette.
14. Uses proper mail, package, and message handling procedures.
15. Reads and initials the front desk communication log and bulletin board daily. Is aware of daily activities and meetings
taking place in the hotel.
16. Attends department meetings as scheduled.
17. Coordinates guestroom maintenance work with the engineering and maintenance division.
18. Reports any unusual occurrences or request to the manager.
19. Knows all safety and emergency procedures. Is aware of accident prevention policies.
20. Maintains the cleanliness and neatness of the front desk area.
21. Understands that business demands sometimes make it necessary to move employees from their accustomed shift to another shift.
22. Responsible for cash handling and the amount of money in the front desk drawer.
23. Other duties as requested from the Supervisor or General Manger.

Position summary:
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements.

FRONT DESK SUPERVISOR DUTIES AND RESPONSIBILITIES:
1. Ensures Outstanding customer care at all times.

2. Maintains a friendly, cheerful and courteous demeanor at all times.

3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.

4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

5. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.

6. Supervises daily shift process ensuring all team members adhere to standard operating procedures.

7. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a high quality operation.

8. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

9. Acts as a liaison between Front Desk Employees and Management.

10. Allocates rooms to expected arrivals after checking the guests preferences and special requests.

11. Builds strong relationships and liaise with all other department's especially housekeeping, sales, etc.

12. Operates the Front Desk phone systems, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb),etc.

13. Cross checks all billing instructions are correctly updated and billing is correct for arrivals, departures, etc.

14. Holds monthly Front Desk Meetings to discuss issues and upcoming events and communicates openly and frequently with Front Desk employees.

15. Supervises the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.

16. Performs other duties as assigned, requested or deemed necessary by management.

17. Ensures Front Office Log is always updated and actioned upon.

18. Ensures safety by following guest check in and security procedures and reporting suspicious activity to management.

19. Completes scheduling week to week; submitting schedule to management for approval.

20. Assists all departments in servicing the guests during high volume periods.

21. Takes responsibility in the absence of the General Manager.

22. Acts as a role model, sharing your expertise and continually inspiring the front office team.

23. Still upholds and adheres to Front Desk Agent job description.

24. Has flexibility and availability to attend to all call-ins from Front Desk Employees.

25. Responsible for obtaining permission from General Manager for all requested time-off and ensuring all shifts are covered in his/ her absence.

PREREQUISITES:
Minimum 1 to 2 years work experience as Front Office Associate in a hotel setting. A positive attitude and excellent communication skills. Experience of motivating and leading a winning team. Ability to remain calm whilst under pressure. Knowledge of Opera Operating Systems. Computer Knowledge and experience in MS office programs.

Pay based on experience: $11+/hr

Daily cleaning of rooms that include stayovers and checkouts.

Avenue Pub is looking to hire new team members to serve in our kitchen! No previous kitchen experience is required.

RESPONSIBILITIES:
- Prepping food
- Cooking items/products to order
- Cleaning and sanitizing
- Chopping vegetables, making sauces
- Recipe development
- Kitchen set-up and break down

REQUIREMENTS:
- Dependability
- Physical stamina
- Team player
- Customer service skills
- Positive attitude

JOB SUMMARY:
The General Manager is responsible for ensuring that the daily operations of the restaurant are accomplished and holding employees accountable. This includes hiring, training, and delegating tasks to employees. This job also includes overseeing the ordering and inventory of food and supplies, monitoring food and labor costs, and ensuring that guests leave our restaurants satisfied. The General Manager reports directly to the restaurant owner. Salary for this position begins at $40,000/yr.

RESPONSIBILITIES AND DUTIES:
- Hire and train employees
- Firing employees if they do not fulfill the expectations of their job
- Conduct performance evaluations of employees
- Hold employees accountable to the policies and procedures of the restaurant
- Appraise employee performance and provide feedback accordingly
- Prepare and track employee schedules
- Responsible for carrying out the values and mission of our restaurant group
- Hold employees to a professional standard
- Delegate tasks to employees and make sure they are completed effectively and efficiently
- Ability to identify employee strengths and weaknesses
- Engage in constant communication with all employees

QUALIFICATIONS:
- College degree is not a requirement; however it is preferred. A combination of industry experience and education will be considered as a viable alternative to a college degree.
- Extensive experience in the restaurant industry is mandatory
- Excellent communication skills
- Ability to work long hours (50-60 hours a week)
- Excellent customer service skills
- Proficiency in employee management
- Experience managing inventory and costs

SKILLS:
- Ability to take initiative
- Outgoing leader
- Problem solving ability, both in person, and in situations where you may be called on for advice or to resolve a situation
- Planning and organizing
- Communication
- Flexibility and adaptability
- Willing to get dirty
- There may be instances where leaks or repairs must be made and you will be expected to fix them
- Conflict management
- Ability to coordinate multiple tasks
- Constantly willing to learn
- Be receptive to constructive criticism, and modify actions accordingly
- Ability to hold people accountable to a set standard

Central Mesa is looking to hire new team members to serve in our kitchen! No previous kitchen experience is required.

RESPONSIBILITIES:
- Prepping food
- Cooking items/products to order
- Cleaning and sanitizing
- Chopping vegetables, making sauces
- Recipe development
- Kitchen set-up and break down

REQUIREMENTS:
- Dependability
- Physical stamina
- Team player
- Customer service skills
- Positive attitude

Our Team Members are trained throughout the location on multiple different responsibilities. We focus on training and equipping our employees with the ability and knowledge of how best to perform their duties. We have several positions available in the store right now and, once trained, hours are abundant. The basic requirements of this position are showing up when you are scheduled and being friendly, helpful, and pleasant with the customers and co-workers.
Responsibilities:
• Show up to work on time, in the proper uniform, ready to work every time you are scheduled
• Have an ability to learn the job a little bit better every day
• Bring a "can-do" attitude to work every single day
• Have an ability to push aside personal issues and represent Taco Casa in a friendly manner to customers and co-workers
• Must be able to communicate effectively with management in a timely manner regarding scheduling issues, and customer service problems
• Be able to clean and maintain an organized workspace
• Demonstrate ability to always work as a team to accomplish store goals and standards
• Be able to learn new things as the job requires

Wage: On average, restaurant servers can make over $25.00/hr including tips

Restaurant Server
Competitive + Benefits

Embassy Suites Tuscaloosa, Tuscaloosa 35401

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 18 properties and have ambitious development and growth plans.

Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests.

It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people.

Our culture runs on passion, enthusiasm and fun " we love what we do!
We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

BENEFITS PACKAGE
Competitive Salary
Team Member Hotel Discount Program
Uniforms Provided
One meal provided per shift
Benefits " Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO beginning after ninety (90) days of employment
401K after six (6) months of employment with employer matching
Team Member Awards and Recognition programs throughout the year
Food and Beverage Discounts
Tuition Reimbursement
YOU
You will never falter on striving for exceptional quality and standards. You will understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.

You will be methodical and have high expectations of yourself and others. You will demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

THE ROLE
As a ‘Restaurant Server’ you will be on the front line, delivering on our mission!

You will be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.

WHAT’S IN A DAY’S WORK?
Customer service
Working as part of a great team
Service of food & drinks
Maximizing opportunities to sell
Maintaining high standards of Health & Safety / Food Safety
Available to work when the customer needs you
Embassy Suites Tuscaloosa Alabama Downtown is situated at the corner of Greensboro and University Boulevard, adjacent to the Tuscaloosa Amphitheater. The hotel is several blocks from the U.S. Courthouse and City Hall and one mile from the University of Alabama. Business guests at this Downtown Tuscaloosa hotel will appreciate our proximity to many Fortune 500 companies and the Mercedes-Benz U.S. International Plant.

Feel at home in a spacious suite with complimentary Wi-Fi, a separate sitting area, an HDTV, a refrigerator and a microwave. Wake each morning to a free made-to-order breakfast and unwind with snacks and drinks at our complimentary Evening Reception. On our Premium Suite floors, we offer assorted beverages and snacks, a Keurig® coffeemaker and upgraded Wi-Fi capability.

Stay productive at this modern hotel in Tuscaloosa, AL in the 24-hour Embassy BusinessLink™ Business Center. Plan an event for up to 600 people with 7,000 sq. ft. of flexible meeting space, including an executive boardroom and divisible ballroom. Our creative catering services, dedicated staff and contemporary A/V technology will ensure the success of your meeting or event.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company

NO EARLY MORNINGS OR LATE NIGHTS
Come join the MADNESS! Teriyaki Madness is one of the fastest growing fast-casual restaurant chains in the country and we’re looking for team members to join our new location in Northport, Alabama.

Our Asian inspired fast casual concept serves made to order teriyaki bowls customized with only the freshest veggies, highest quality meats and flavorful house-made sauces. Not only are these bowls delicious, but warning, they are highly addictive. We take great pride in our menu, the products we serve and our expanding TEAM. Our goal is to consistently provide the highest quality food and customer service. Apply and see for yourself what the MADNESS is all about.

We are looking for employees with a positive attitude who love cooking. Learn how to prepare and cook bowls full of delicious teriyaki including Chicken, Steak, Tofu, Veggies, Noodles, Rice, Fried Rice and a variety of appetizers all Japanese inspired with Seattle-style Teriyaki. Best Teriyaki you’ve never heard of until now. Working the MADNESS is a big responsibility and the right candidate will enjoy working in an organized and efficient work environment. The ideal candidate will be able to multitask effectively, work well under pressure, and have excellent time management skills. They should also be Flexible, Honest, Self-motivated, Hard Working, a Quick Learner, Friendly, Punctual, Reliable, a Good Communicator and able to work for extended hours on their feet.

Apply today. It takes huge bowls to be this awesome!

Benefits:
-Employee discount
-Flexible schedule
-Paid training
-Referral program
-Tips

Shift:
-Morning shift
-Day shift
-Evening shift

Weekly Day Range:
-Monday to Friday
-Weekend availability

Shift Lead/Assistant Manager Position:
The ideal candidate should exhibit a positive attitude and a professional appearance and demeanor. They should also be flexible, honest, self-motivated, hard-working, a quick learner, friendly, punctual, reliable, able to work for extended hours on their feet, and a good communicator. High School diploma, GED (or working towards) is a plus. Food service experience is preferred.

Job Responsibilities/Skills:
-Familiar experiences with a variety of the food service concepts, practices, and procedures
-An expressed interest in growing the business
-Good judgment and decision-making
-Great customer service skills
-Proactive
-A good trainer and motivator of staff
-Experience leading, coaching and directing others
-Detail minded
-Organized
-Capacity to enforce company policies
-Good communicator
-Handles conflict well
-Completes daily reports and accounting accurately and on time
-Makes bank deposits
-Orders supplies/inventory
-Creates employee schedules and manages labor
-Handles customer concerns
-Oversees kitchen functions
-Backs up all personnel as needed
-Oversees interior and exterior cleanliness of facility and ensures that facility is ready for operations the next day

NO EARLY MORNINGS OR LATE NIGHTS:
Come join the MADNESS! Teriyaki Madness is one of the fastest growing fast-casual restaurant chains in the country and we’re looking for team members to join our new location in Northport, Alabama.

Our Asian inspired fast casual concept serves made to order teriyaki bowls customized with only the freshest veggies, highest quality meats and flavorful house-made sauces. Not only are these bowls delicious, but warning, they are highly addictive. We take great pride in our menu, the products we serve and our expanding TEAM. Our goal is to consistently provide the highest quality food and customer service. Apply and see for yourself what the MADNESS is all about.

We are looking for employees with a positive attitude who love cooking. Learn how to prepare and cook bowls full of delicious teriyaki including Chicken, Steak, Tofu, Veggies, Noodles, Rice, Fried Rice and a variety of appetizers all Japanese inspired with Seattle-style Teriyaki. Best Teriyaki you’ve never heard of until now. Working the MADNESS is a big responsibility and the right candidate will enjoy working in an organized and efficient work environment. The ideal candidate will be able to multitask effectively, work well under pressure, and have excellent time management skills. They should also be Flexible, Honest, Self-motivated, Hard Working, a Quick Learner, Friendly, Punctual, Reliable, a Good Communicator and able to work for extended hours on their feet.

Apply today. It takes huge bowls to be this awesome!

Benefits:
-Employee discount
-Flexible schedule
-Paid training
-Referral program
-Tips

Shift:
-Morning shift
-Day shift
-Evening shift

Weekly Day Range:
-Monday to Friday
-Weekend availability

Back of House Positions:
The ideal candidate should exhibit a positive attitude and a professional appearance and demeanor. They should also be flexible, honest, self-motivated, hard-working, a quick learner, friendly, punctual, reliable, able to work for extended hours on their feet, and a good communicator. High School diploma, GED (or working towards) is a plus. Food service experience is preferred.

Job Responsibilities/Skills:
-Familiarity with a variety of food prep & cooking skills including knife skills
-Ensure that all menu items are prepared to meet our high-quality standards
-Maintain sufficient inventory of prepped ingredients to fill customer demands
-Prep and complete orders before going out to customers
-Follow recipes to prepare and create our signature sauces as needed
-Demonstrate and practice food safety standards
-Maintain high cleanliness standards
-Complete regular cleaning tasks
-Wash and cleans dishes when necessary
-Ability to multitask and prioritize work
-Set team members up for success by performing delegated side work duties
-Communicate well with other team members
-Lead/direct others

NO EARLY MORNINGS OR LATE NIGHTS
Come join the MADNESS! Teriyaki Madness is one of the fastest growing fast-casual restaurant chains in the country and we’re looking for team members to join our new location in Northport, Alabama.

Our Asian inspired fast casual concept serves made to order teriyaki bowls customized with only the freshest veggies, highest quality meats and flavorful house-made sauces. Not only are these bowls delicious, but warning, they are highly addictive. We take great pride in our menu, the products we serve and our expanding TEAM. Our goal is to consistently provide the highest quality food and customer service. Apply and see for yourself what the MADNESS is all about.

We are looking for employees with a positive attitude who love cooking. Learn how to prepare and cook bowls full of delicious teriyaki including Chicken, Steak, Tofu, Veggies, Noodles, Rice, Fried Rice and a variety of appetizers all Japanese inspired with Seattle-style Teriyaki. Best Teriyaki you’ve never heard of until now. Working the MADNESS is a big responsibility and the right candidate will enjoy working in an organized and efficient work environment. The ideal candidate will be able to multitask effectively, work well under pressure, and have excellent time management skills. They should also be Flexible, Honest, Self-motivated, Hard Working, a Quick Learner, Friendly, Punctual, Reliable, a Good Communicator and able to work for extended hours on their feet.

Apply today. It takes huge bowls to be this awesome!

Benefits:
-Employee discount
-Flexible schedule
-Paid training
-Referral program
-Tips

Shift:
-Morning shift
-Day shift
-Evening shift

Weekly Day Range:
-Monday to Friday
-Weekend availability

Front of House Positions:
The ideal candidate should exhibit a positive attitude and a professional appearance and demeanor. They should also be flexible, honest, self-motivated, hard-working, a quick learner, friendly, punctual, reliable, able to work for extended hours on their feet, and a good communicator. High School diploma, GED (or working towards) is a plus. Food service experience is preferred.

Job Responsibilities/Skills:
-Cash handling and basic math skills a must
-Customer service orientated
-Must take direction well
-Assembles customer orders to ensure quality and correctness
-Maintains high cleanliness standards
-Sets team members up for success by performing delegated side work duties
-Creates relationships with customers by delivering stellar customer service
-Handles customer concerns that do not require a manager
-Exceptional communication skills
-Outgoing personality
-Proactively ensures an amazing Customer Experience